fbpx

Privacy Policy

Who we are

At Events Fantastic we recognize that your privacy is important. We want to help you to protect your personal information and keep it safe. We will never sell, rent or disclose any of your personal information, including your email address, to any third party without your prior or explicit consent. We may contact you to let you know about new products or offers from Events Fantastic.

Unless you give us specific consent to act otherwise, the following privacy policy will govern how we will handle the personal information that you provide to us.

This is a legal document which sets out how we will handle your personal data and should be read in conjunction with our Terms and Conditions which can be found at . This Privacy Policy forms part of our Terms and Conditions.

You can access this policy on any page on our website by following the link at the bottom of each page.

Our website address is: https://www.eventsfantastic.com.au

What personal data we collect and why we collect it

When you visit, create an account or make a purchase with Events Fantastic we may ask you to provide us with some, or all, of the following information:

Full name
Email address
Billing and postal address
Telephone number
Event Date and Location

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at https://www.eventsfantastic.com.au

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

How do we use your personal information at Events Fantastic Australia?

Your personal data is collected, processed and stored on our internal database to:
ā€¢ Fulfill your order with Events Fantastic.
ā€¢ Communicate with you about Event Decor and other Events Fantastic products.
ā€¢ Provide you with order and billing information.
ā€¢ Send Abandoned cart emails which will direct you to your saved personalized shopping basket.

For legitimate business reasons we may process your data to improve the service we provide on our website. For example analysing data we hold on you to improve our customer experience, and offer you products that we believe you are likely to be interested in.

We also use the non-personally identifiable information and certain technical information about your computer in order to operate, maintain and manage Events Fantastic.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

How we use cookies

We use cookies to improve the quality of our service and make the service easier to use for our clients. We do this by storing user preferences in cookies and by tracking user trends – for example, we use cookies to allow you to automatically log in to the service after the first user session.
Events Fantastic may store up to two types of cookies on your computer:
ā€¢ A unique ID is stored in a permanent cookie so that you do not need to retype information every time you visit our site.
ā€¢ Your web browserā€™s session identification is stored in a temporary cookie to help prevent unauthorized use of your account.

The list below details the cookies used by Modular Backdrops:

Events Fantastic
Necessary cookies
These cookies are required to enable core functionality, for example adding a product into your basket. Simply put the website can’t function without them. The information collected through these cookies is only used for this purpose and is never shared or sold to third parties.

Google Analytics
Performance/analytics cookies
These cookies help us to improve our website by collecting and reporting information on how the website is used. This helps us identify where you are struggling to use the website, and improve it to make the experience better for you. The data collected through this cookie is anonymous.

Facebook, Twitter, Google Adwords, Bing, LinkedIn, Youtube, Snapchat, Adroll, Pinterest
Advertising cookies
These cookies track our paid advertising activity through the advertisers listed above. Each advertiser uses its own cookies, and we use the information to serve ads that are relevant to your interests and identify where are ads are effective.

Managing cookies

You can choose to accept, decline or specify which cookies you want to activate when visiting our website. However, be aware that some parts of the Modular Backdrops website may not function properly if you refuse cookies.

Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called ā€œcookiesā€. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on Art. 6 (1) (f) GDPR. WeĀ  have a legitimate interest in analyzing user behavior to optimize both our website and advertising.

Ā 

Google AdWords Ā and Adroll Remarketing

Light Up Letters uses re-marketing to advertise online.

Third-partyĀ vendors,Ā including Google, show our ads on sites across the internet.

Third-partyĀ vendors,Ā including Google, use cookies to serve ads based on your past visits to this website.

Visitors can opt out of Googleā€™s use of cookies by visiting theĀ Ads Preference ManagerĀ or visitors can opt out of a third-party vendorā€™s use of cookies by visitingĀ NetworkĀ Advertising Initiative opt-out page.

Facebook, Custom Audiences and Facebook Marketing Services

Due to our legitimate interest in the analysis, optimization and economic operation of our online offer and for these purposes within the meaning of Art. 6 (1) f. of the GDPR we use the so-called “Facebook pixel” of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are a resident of the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”).

Facebook is certified under the Privacy Shield Agreement and thereby offers a guarantee to comply with European data protection law.

With the help of the Facebook pixel, Facebook is on the one hand able to determine the visitors of our online offer as a target group for the presentation of advertisements (so-called “Facebook ads”). Accordingly, we use the Facebook pixel to display our Facebook ads only to Facebook users who have shown an interest in our website or who have specific characteristics (e. g. interests in certain topics or products determined by the websites visited) that we submit to Facebook (so-called “custom audiences”). With the help of the Facebook pixel, we also want to make sure that our Facebook ads are in line with the potential interest of users and do not have a nuisance effect. Using the Facebook pixel, we can also track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users have been redirected to our website after clicking on a Facebook ad (so-called “conversion tracking”).

The Facebook pixel is directly integrated into our website by Facebook and can store a so-called cookie, i. e. a small file, on your device. If you then log in to Facebook or visit Facebook when you are logged in, your visit to our online offer will be noted in your profile. The data collected about you is anonymous for us, i. e. it does not allow us to draw conclusions about the identity of the users. However, the data is stored and processed by Facebook so that it can be linked to the respective user profile and used by Facebook as well as for its own market research and advertising purposes. If we transfer data to Facebook for comparison purposes, it is encrypted locally in the browser and only then sent to Facebook via a secure https connection. This is done with the sole purpose of matching the data encrypted by Facebook.

Furthermore, when using the Facebook pixel, we use the additional function “advanced matching”, in which inventory data such as telephone numbers, e-mail addresses or users’ Facebook IDs is transmitted to Facebook (encrypted), but solely to create target groups (“Custom Audiences”). Users agree our use of the “advanced matching” and the related processing of their data.

Based on our legitimate interests, we also use the “Custom Audiences from File” function of the social network Facebook, Inc. in which case inventory data (phone numbers, email addresses, Facebook IDs) will be uploaded to Facebook. The upload process is encrypted. The upload serves solely to identify recipients of our Facebook ads. We want to ensure that the ads are only displayed to users who are interested in our information and services. Users agree our use of the ” Custom Audiences from File” function and the related processing of their data.

Facebook’s processing of the data is governed by Facebooks Data Usage Policy. Accordingly, general instructions on how to display Facebook ads, in the Facebook Data Usage Policy:Ā https://www.facebook.com/policy.php. For specific information and details about the Facebook pixel and how it works, please visit the Facebook Help Center:Ā https://www.facebook.com/business/help/651294705016616.

You may object to the collection by the Facebook pixel and use of your data to display Facebook ads. To set what kind of ads you see on Facebook, you can go to the page set up by Facebook and follow the instructions on how to set up use-based advertising:Ā https://www.facebook.com/settings?tab=ads.Ā The settings are platform-independent, i. e. they are applied to all devices, such as desktop computers or mobile devices.

You may also object to the use of cookies for measuring range and advertising purposes via the Network Advertising Initiative’s deactivation page (https://optout.networkadvertising.org/)

Hotjar

We use Hotjar in order to better understand our usersā€™ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our usersā€™ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and donā€™t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our usersā€™ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ā€˜about Hotjarā€™ section ofĀ Hotjarā€™s support site.

Notice of New Services and Changes

Occasionally, we may also use the information we collect to notify you about important changes to this website, new services, and special offers we think you will find valuable. As our customer, you will be given the opportunity to notify us of your desire not to receive these offers by clicking the unsubscribe link contained in each such email.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Changes in our Privacy Policy.

If we make any change to this policy this page will be updated to reflect such change. If appropriate, we will notify you by email.

If you have any questions with regards to our Privacy Policy get in contact at [email protected]

Privacy policy last updated 11th February 2019.